By enrolling in the Lifeline Program with Centranet, subscribers certify that they have read, understand and agree to the following:
Prove your eligibility
Lifeline is only available to subscribers who can prove their eligibility. Subscriber must show proof of participation in a qualifying program or proof of income when applying for Lifeline.
Recertify every year
Every year, USAC will check to confirm a subscriber still qualifies. If USAC cannot confirm qualification, subscribers will receive a letter in the mail and may also receive reminders by e-mail or pre-recorded messages by phone. Subscriber must recertify within 60 days to keep the Lifeline benefit.
Keep Centranet up-to-date
Subscribers who have a change of address, no longer qualify for Lifeline, or more than one person in the subscriber’s household gets Lifeline, must notify Centranet within 30 days.
One discount per household
Use it or lose it
Subscribers must use their service at least once every 30 days. A 15-day notice will be sent to use the service or it will be turned off.
Be honest on your application and forms
It is against the law to lie on any Lifeline-related forms or questionnaires.